start up business Tech troubles

It’s a well-known fact that in the business world, technology can make or break you. But at Millybutton, we’re often faced with the question, how do we stay up to date on technology when we don’t know much about it in the first place?

As always, we looked to our community for support—and we were not disappointed.

In our village of Sewickley, we discovered that the local library offers IT support called the tech café. Best of all, it is free, which is a huge deal—money is still tight! Everyone there has been so good to us (shout out to Dustin, who helped me set up office 365!) and are easy to work with. I can’t tell you how invaluable a resource they have been for our not-so-tech-savvy business.

That’s not to say that the library—though amazing—has been a cure all for the frustrations of technology. Recently I spent an entire weekend getting the folders from my old email account transferred to my new one, and as you can imagine, it was totally aggravating. I spent what felt like an eternity clicking on buttons to see what happens. Then, in a moment that felt like hitting the lottery—I found the import and export for contacts. I don’t think anyone has ever been so excited about such a small thing, but believe me, the relief of not having to type in all 200 email contacts into my new email and about 140 into my mother’s was palpable. And truth be told, I was really proud of myself!

We are trying to move as fast as things are changing, but frankly my mother and I are having a difficult time keeping up. I have stated in previous blogs that she has just learned how to use a computer a few years ago and is still only on a basic level. She’s not ready for a smart phone, because she really doesn’t have the time to lean to use it—just like I don’t often have time to learn all of the new platforms and programs that are super important to our burgeoning business.

So how do we move into the 21st century without going completely insane?

We at Millybutton were looking to find a way to learn these crucial skills without taking too much of our time but also making it easy to learn and digestible—and then it hit me! When I worked in my field we attended continuing education classes called “Lunch and Learns.” This concept could work great for us too! I can get everyone together, let’s say, every Monday at lunch, and have us all watch an online tutorials on how to use things like our email, calendars, the cloud, and so on. It eventually could morph into something bigger, and become an opportunity to learn all sorts of new skills!

Regardless, my struggles with technology brought me to a great realization; continuing education should be a core part of Millybutton’s company values. We’ll see if it catches on or not, but it’s always worth a shot!

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